Complaints
If you are unhappy with our service, tell us first — in writing to info@pacificlegacymigration.com. We will respond within 10 business days.
If you remain dissatisfied, you may complain to the Office of the Migration Agents Registration Authority, which regulates registered migration agents in Australia. OMARA can investigate the conduct of a registered agent and take disciplinary action. Details are on the OMARA website.
You may also have rights under the Australian Consumer Law.